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What You Agree to When You Use note60

These terms set out how your account works on note60 — what we expect, what you can expect from us, and how deposits through bKash, Nagad, or Rocket fit into that relationship.

Account-based accessbKash, Nagad, Rocket depositsJurisdiction-dependent eligibilityFair use policyAccount security rules
note60 What You Agree to When You Use note60
HOW WE HANDLE IT

Account Security and Your Data Under These Terms

These terms also govern how we manage your account data, how long we retain it, and what you can ask us to do with it. We use SSL encryption across all account sessions and payment flows, so your bKash, Nagad, or Rocket transaction details are not exposed in transit. If you want to update your account details, close your account, or request a record of the data we hold, contact support with your account ID and a clear description of your request.

Data Retention We keep account and transaction records for the period required under applicable rules. You may request details of what we hold by contacting support.
Account Security Your account is protected by password and OTP verification. Never share your login credentials or OTP codes with anyone, including support staff.
Cookies We use cookies to keep your session active and remember account preferences. You can manage cookie settings through your browser at any time.
Change Requests To update registered details or close your account, submit a request via live chat or email. We process verified requests within the timeframe stated in our privacy policy.
TERMS QUERIES

How to Reach Us About These Terms

If any part of these terms is unclear, or you have a specific question about your account rights, our support team is available through the channels below. For payment disputes involving bKash, Nagad, or Rocket, include your transaction reference when you write to us — it speeds up the review.

Live Chat Open live chat from inside your account dashboard. Available for account, payment, and terms queries.
Email Support Write to our support address for detailed terms questions, account reviews, or dispute escalations. Include your account ID.
Help Centre Our Help Centre covers common terms questions, account rules, and how wallet-based transactions are handled under our policy.

Common Questions About These Terms

Real questions we get about account terms, eligibility, and how our policy works with local payment methods.

These terms apply to anyone who opens and uses a note60 account. Access is subject to your local law and eligible regions — these terms do not override local restrictions.

We can update these terms, but we will always notify you before changes take effect. Continued use of your account after that notice means you accept the updated terms.

Accounts found in breach — including fraudulent activity or sharing account access — may be suspended pending review. We will contact you through your registered details to resolve it.

All wallet deposits and withdrawals are covered by these terms alongside each provider's own service conditions. Keep your transaction references in case a query needs to be reviewed.

Contact support with your account ID and state what you need. We handle data requests according to the retention and access rules described in our privacy policy.

No. Accounts are personal and non-transferable. Selling, sharing, or transferring your account is a breach of these terms and may result in permanent account closure.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.